Who We Are

Scicom is a provider of global outsourced solutions to multi-national and international corporate clients, domestic conglomerates, larger SMB's and Governments. Incorporated in 1997 and listed as a Public Listed Company (PLC) in 2005 on the main board of Bursa Malaysia, Scicom provides services from four centres in Kuala Lumpur and Colombo, as well as from a growing network of other eSolutions centres worldwide.

What We Do

SCICOM BPO & CONTACT CENTRE

Outsourced BPO, CRM, Customer Experience and Contact Centre solutions...

Scicom Education

Scicom’s mission is to provide excellent teaching, supported by high-quality content, personalized attention...

Scicom e-Government Solutions

Scicom offers new and innovative service delivery models to meet the challenges of delivering improved outcomes...

Scicom e-Commerce Solutions

Scicom's e­-commerce solution is integrated to include application development, graphic design...

Latest News

14
Mar
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not... +more
01
Jul
Scicom (MSC) Bhd has again achieved SCP Certification under the Support Standard, the standard which... +more
21
Feb
The International Association of Outsourcing Professionals ® (IAOP ®)  places Scicom (MSC) Bhd... +more

Scicom Key Facts

We are a
 We provide services for Global
Multinational, International, Domestic and Government
Customers
 We are awarded the
2017 Service Capability & Performance (SCP)
standard by Service Strategies
 We have
20 Years
experience delivering BPO solutions on a
24 x 7
basis from centres in Malaysia and Sri Lanka
We are certified
 We are
Malaysia Employer of Choice (Grand Award) 2017 by MIHRM
 We handle over
200 Million
customer interactions annually over all channel types
 We are ranked as a
Leader in the 2018 Global Outsourcing 100 list by IAOP®
 We have people of over
50 Nationalities, supporting customer in 40+ languages
 We are the
Malaysian BPO of the Year 2017 by Frost & Sullivan

Achievements & Certifications