2018

Listed in the 2018 IAOP® Global Outsourcing 100 (GO100)
The World’s Best Outsourcing Service Providers

2017

Frost & Sullivan - Malaysia BPO Service Provider of the Year 2017

Malaysia Employer of Choice, (Grand Award) Malaysian Institute of HR Management 2017

Service Capability Performance (SCP) Certified Support Services 2017

2016

Listed in the 2016 IAOP Global Outsourcing 100 (GO100)
The World's Best Outsourcing Service Providers

Gold - Employer of Choice, Malaysia HR Awards 2016

2015

SCP - Service Capability Performance Certified Support Services 2015

Focus Malaysia’s Inaugural Best Under Billion Award (BUBA) 2015

Gold - Employer of Choice, Malaysia HR Awards 2015

2014

Malaysia HR Award 2014 Employer of Choice Gold Award

2013

IAOP's 2013 The Global Outsourcing 100
Best Rising Stars in Overall Revenue and
Best Rising Stars in Number of Employees

Frost & Sullivan
Best Malaysian BPO Service Provider of the Year 2013

2012

  • CCAM Awards 2012:
  • Best Outsourced Outbound Contact Centre (Under 100 Seats) - Silver Award
  • Best Contact Professional (Over 100 Seats) - ­Silver & Bronze Award
  • Best Contact Centre Support Professional ( MIS / IT Over 100 Seats) - Gold Award
  • Best Contact Centre Manager (Over 100 Seats) - Gold & Silver Award
  • Best Contact Centre Support Professional (Training/ Human Resources Under 100 Seats) - Silver Award
  • Best Contact Centre Support Professional (Training /Human Resources Over 100 Seats) - Gold, Silver & Bronze Award
  • Best Contact Centre Support Professional (Workforce Management / Quality Assurance Under 100 Seats) - Silver Award
  • Best Contact Centre Support Professional (Workforce Management / Quality Assurance Over 100 Seats) - Gold & Bronze Award
  • Best Outsourced Inbound Contact Centre (Over 100 Seats) - Bronze Award
  • Male Futsal Team - Champion
  • Frost & Sullivan - Best Malaysian BPO service provider 2012
  • IAOP's 2012 The Global Outsourcing 100 Best Rising Star in Overall Revenue of the Global Outsourcing 100 Service Provider List. Listed in GS 100 Global Outsourcing companies

Malaysia HR Awards (MIHRM) 2012:

  • Employer of Choice - Gold Award
  • Malaysia Human Resource Breakthrough Category - Gold Award
  • Human Resource Leader of the Year Category - Silver Award
  • Global Services 100 2012 - Listed in GS 100 Global Outsourcing Companies (Rank #79).
  • Only Malaysian Company - Listed in the GS 100

2011

  • CCAM Awards 2011:
  • Best Outsourced Inbound Contact Centre (over 100 seats) - Gold Award & Silver Award
  • Best Process Excellent Contact Centre - Gold Award
  • Best People Contact Centre - Gold Award
  • Best Technology Innovation Contact Centre - Gold Award
  • Most Creative Contact Centre - Gold Award
  • Best Contact Centre Team Leader (open Category) - Gold Award
  • Best Contact Centre Support Professional (under 100 seats) - Gold Award
  • Best Contact Centre Professional (over 100 seats) - Silver Award
  • Best Contact Centre Manager (under 100 seats) - Bronze Award
  • Best Contact Centre Manager (over 100 seats) - Bronze Award
  • Best Telecommunications Contact Centre (open Category) - Silver Award & Bronze Award
  • MIHRM AWARDS:
  • Employer of Choice Award 2011 - Gold Award
  • HR Leader of the Year Award 2011 - Silver Award
  • MSC Malaysia HR Breakthrough Award 2011 - Gold Award
  • Frost and Sullivan - Best Malaysian BPO service provider for 2011
  • IAOP's 2011 The Global Outsourcing 100 - Best Rising Star in Overall Revenue of the Global Outsourcing 100 Service Provider List

2010

  • CCAM Awards 2010:
  • Best Contact Centre Support Professional (under 100 seats) - Gold Award & Bronze Award
  • Best Contact Centre Support Professional (over 100 seats) - Gold Award
  • Best Contact Centre Professional (under 100 seats ) - Gold Award
  • Best Contact Centre Professional (over 100 seats) - Gold Award
  • Best Contact Centre Manager (over 100 seats) - Joint Winners - 2 Silver Awards
  • Best Outsourced Contact Centre in Malaysia (below 100 seats) - Silver Awards
  • Best Outsourced Contact Centre in Malaysia (over 100 seats) - Gold Award
  • Best Mystery Shopper Award (Quality of calls) - Bronze Award
  • Career Achievement Award - Leo Ariyanayakam (CEO - Scicom Group)
  • IAOP's 2010 The Global Outsourcing 100:
  • IAOP's - 2010 Global Outsourcing 100 (Rank #76 - Only Malaysian BPO Company in the top 100)
    • Best 10 Rising Stars in Overall Revenue
    • Best 10 Rising Stars in Number of Employees
    • Best 5 Companies by Industry Focus - Air Transportation
    • Best 20 Rising Stars by Industry Focus - Technology (Hardware & Software)
    • Best 20 Rising Stars by Industry Focus - Telecommunications
    • Best 10 by Service Provided - HR Services
    • Best 10 Rising Stars by Service Provided - CRM Services
    • Best 10 Rising Stars by Service Provider - Transaction Processing Services
    • Best 20 Rising Stars by Region Served - US
    • Best 20 Rising Stars by Region Served - UK
    • Best 20 Rising Stars by Region Served - SEA
    • Rising Stars Biggest Public Companies
  • Malaysia HR Awards (HR Excellence Category) - Silver Award
  • MSC Malaysia Job Camp (MDeC) 2010 - Best Training Provider
  • Frost and Sullivan - Best Malaysian BPO service provider for 2010
  • The Global Outsourcing 100 for 2010 - Best Outsourcing Service Provider

2009

  • Anugerah Kecemerlangan Industri 2009 - Sektor Servis

Global Services Magazine and neoIT 2009:

  • Listed in the Global 2009 "Global 100" - Top 100 innovative service provider
  • Best Outsourced Contact Centre in Malaysia (below 100 seats) - Gold Award
  • Best Outsourced Contact Centre in Malaysia (over 100 seats) - Silver Award
  • Best Mystery Shopper Award (Quality of calls) - Silver Award
  • Best Contact Centre Manager (below 100 seats) - Gold Award
  • Best Contact Centre Manager (over 100 seats) - Silver Award
  • Best Contact Centre Support Professional (over 100 seats) - Gold Award

2008

Global Services Magazine and neoIT 2008:

  • Listed in the Global 2008 “Global 100”- Best Outsourcing Company for the 3rd consecutive year
  • Listed in the Global 2008 “Global 100”- “Leader, Emerging Asian Markets” April Global Services

EDEXCEL 2008: Scicom Academy recognised as official Centre of Learning for BTEC

2007

  • Hong Kong Best Practises Award 2007
  • Outsourcing - Gold Award

CCAM Awards 2007:

  • Best Contact Centre Support Professional (Over 50 seats) - Gold Award & Bronze Award
  • Best Contact Centre Team Leader (Under 50 seats) - Gold Award
  • Best Contact Centre Manager (Under 50 seats) - Gold Award
  • Best Mystery Shopper Results for Outsourced Contact Centre

2007 Global Services 100 List Award:

  • Awarded the top 10 for the 2007 Global Service 100 List in the category of "Specialty Application Development Providers".

2005

Frost & Sullivan Malaysia Telecom Awards 2005 - Contact Centre Service Provider of the Year

2003

CCAM AWARDS 2003:

  • Call Centre of the Year - Gold Award

2002

CCAM AWARDS 2002 (INDIVIDUAL AWARDS):

  • Call Centre Professional of the Year - Gold Award
  • Call Centre Champion Of The Year - Silver Award

2001

SMART AWARDS 2001 - GOLD AWARD - Multi-lingual contact centre

2000

  • SMART AWARDS 2000 - GOLD AWARD - Anti-attrition/loyalty programme. - 'Save A Customer'
  • SMART AWARDS 2000 - FINALIST - Consultancy recruitment & selection project

1999

SMART AWARDS 1999 - BRONZE AWARD - Consultancy 'Mentoring' project Sponsored by the Royal Mail

1998

SMART AWARDS 1998 - BRONZE AWARD:

  • Gold Award Technical Helpdesk
  • Award for contact centre excellence Sponsored by Institute of Direct Marketing

Marketing (British Telecom) Awards 1998

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