Scicom is a progressive and pioneering leader in Business Process Outsourcing (BPO) with global expertise in customer contact management. We believe in providing 'Total Customer Delight' and our mission is always to help our clients get to know their customers better. Scicom services clients in 70 countries and 40 Languages from 14 strategically located facilities throughout the globe. In 2006, we established corporate headquarters for the America's in Tampa, Florida with a diverse, multi-lingual workforce that supports English, Spanish, and French for the United States, Canada, Latin America and the Caribbean. Over the past 6 years, Scicom has been recognized as a leader in the BPO industry with over 12 awards, culminating in the Frost and Sullivan customer service provider of the year award in 2005, 2006 and 2007. Our successes revolve around a client and customer centric focus that leverages the skills and talents of our workforce, process driven operations, business analytics and state of the art technology. Let us help you help your customers with service and sales solutions that enrich their experiences, improve your revenue growth and increase your return on investment with the best in class methodology and practices for: Lead Generation Channel Management B2B mid market sales Service to Sales Marketing and Business Solutions Human Resource Recruitment and People Management Training Operations Management Process Orientation Total Quality Management Technology