Career

Walk in Interview: 9.30am, Monday to Friday

25th Floor, Menara TA One,
22, Jalan P.Ramlee,50250 Kuala Lumpur, Malaysia

Immediate Start !!!

or alternatively you may also e-mail us at: careers@scicom.com.my

Only shortlisted candidates will be notified.

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Kuala Lumpur
Responsibilities of the Role: -

The Executive –Customer Service will be required to manage incoming calls, emails and live chats from customers pertaining to the clients’ products and services.

This position also requires you to support the contact centre in English and Spanish.

Requirements for the Role: -
  • A Degree in any discipline.

  • 23 years old and above.

  • Have an excellent command of spoken and written English and Spanish.

  • Possess initiative, able to work independently and as a team.

  • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.

The Benefits: -
  • Attractive Salary .

  • Housing allowance (RM500).

  • Work permit organized and paid by the company.

  • 15 days annual leave.

  • 14 days medical leave.

  • Medical and hospitalization insurance coverage.

 

Walk-in interviews

Monday-Friday 9.30am sharp (except public holidays).

Dress code – Office attire.

KUALA LUMPUR
 
THE POSITION:
The HR manager leads and directs the HR team to enable them to deliver a comprehensive HR service to the business.
The HR manager will support the people management functions that underpin the company business culture. The broad areas include employee matters, communications and performance management.
RESPONSIBILITIES OF THE ROLE:
  • To foster a conducive working environment through employee relation activities and communication channels within the organization.
  • Work with managers through coaching them and advising the managers on all people issues.
  • Employee relations including managing absence, disciplinary issues, grievances and MCs.
  • Dealing with complex disciplinary /grievances and HR issues.
  • Expatriate management encompassing work permit approvals, accommodation and related services.
  • Organize and produce HR reports as required by the various stakeholders.
  • Any other roles and responsibilities as required by management.
REQUIREMENTS FOR THE ROLE:
  • Diploma /Degree in HR Administration, Business Administration or related fields.
  • Minimum of 3 years HR manager experience in a similar capacity.
  • Excellent command of spoken and written English and Bahasa Malaysia.
  • Well versed with Employment Act and IR matters.
  • Articulate communicator with pragmatic problem solving skills.
  • Ability to work with senior management, establishing and maintaining collaborative partnerships and provide thought leadership.
  • Team player with a high level of interpersonal skills and integrity.
  • Ability to work in a fast moving, dynamic environment within the tight timelines.
BENEFITS:
  • Attractive salary.
  • Performance related allowance.
  • Annual Leave.
  • Medical Leave.
  • Medical and hospitalization coverage.
  • Dynamic work culture with active employee relations activities.
  • Comprehensive training and global career path opportunities.
 
Interested applicants are invited to submit their application with a comprehensive resume giving full details of academic qualification, work experience, current and expected salary and other personal particulars to :  judy_g@scicom.com.my
 
Only shortlisted candidates will be notified.
Setia Alam
RESPONSIBILITIES OF THE ROLE:

The Executive – Customer Service will be required to manage incoming calls, emails and social media enquiries from customers pertaining to a USA product: BBQ grillers and related products and services. The position will require you to support the contact centre in both spoken and written English and Japanese.

REQUIREMENTS FOR THE ROLE:
  • Degree in any discipline
  • 23 years old and above
  • Excellent command of spoken and written English and Japanese.
  • Possess initiative, able to work independently and as a team
  • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
  • Work Days: Monday –Friday and 1 Saturday per month; Sunday is off day.
  • Working Hours : 10am -7pm.
BENEFITS:
  • Attractive Salary 
  • Transport Allowance 
  • Company accommodation OR Housing allowance 
  • Work permit organized and paid by the company
  • Performance related bonus per quarter for confirmed staff
  • Probation period is 3 months.
  • 15 days Annual leave
  • 14 days Medical leave
  • Medical and hospitalization insurance coverage.

 

 

WALK-IN Interview

Monday-Friday 9.30am

SETIA ALAM
RESPONSIBILITIES OF THE ROLE:

The Executive – Customer Service will be required to manage incoming calls, emails and social media enquiries from customers pertaining to a USA product: BBQ grillers and related products and services.The position will require you to support the contact centre in both spoken and written English, Bahasa Malaysia, Mandarin and Cantonese.

REQUIREMENTS FOR THE ROLE:
  • Diploma /Degree in any discipline 
  • Excellent command of spoken and written English, Bahasa Malaysia, Mandarin and Cantonese.
  • Possess initiative, able to work independently and as a team.
  • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
  • Work Days: Monday- Friday and 1 Saturday per month; Sundays off day
  • Working hours: 10am -7pm 
BENEFITS:
  • Attractive Salary
  • Transport Allowance
  • Performance related bonus per quarter for confirmed staff
  • Probation period is 3 months.
  • 15 days Annual leave
  • 14 days Medical leave
  • Medical and hospitalization insurance coverage. 
 
WALK-IN Interview
Monday-Friday 9.30am
Kuala Lumpur
RESPONSIBILITIES OF THE ROLE:
  • Convert the leads provided by the company into memberships.
  • Explain the products or services and answer customers questions in relation to the products and services.
  • Create/update customer’s details in the database.
REQUIREMENTS FOR THE ROLE:
  • SPM/STPM/Diploma/Degree.
  • Good command of written and spoken Bahasa Malaysia and English.
  • Driven to earn higher income level.
  • Experience in telemarketing/telesales is an advantage.
  • Good communication and interpersonal skills.
  • Good team player within a target-driven environment.
  • Proficient with MS Office Applications.
  • Able to start work immediately.
BENEFITS:
  • Attractive salary.
  • Incentives/Allowances.
  • Annual Leave 15 days.
  • Medical Leave 14 days.
  • Medical and hospitalisation coverage.
  • Dynamic work culture with active employee relations activities.
  • Comprehensive training and global career path opportunities.

 

Kuala Lumpur
RESPONSIBILITIES OF THE ROLE:
  • Answer customer calls and/or respond to emails in a timely and professional manner.
  • Provide the customers with all the required information in relation to the clients products and services.
  • Timely follow up with customers requiring further assistance and escalations.
REQUIREMENTS FOR THE ROLE:
  • SPM/STPM/Diploma/Degree.
  • Good command of written and spoken Bahasa Malaysia and English; ability to converse in Mandarin will be an added advantage.
  • Pleasant tone of voice and a good disposition with a positive working attitude.
  • Dynamic, highly motivated, result-oriented team player with good interpersonal skills.
  • Proficient with MS Office Applications.
  • Ability to work shifts.
  • Able to start work immediately.
BENEFITS:
  • Attractive salary.
  • Performance related allowance.
  • Annual Leave 15 days.
  • Medical Leave 14 days.
  • Medical and hospitalisation coverage.
  • Dynamic work culture with active employee relations activities.
  • Comprehensive training and global career path opportunities.
KL SENTRAL

(English and Mandarin Language Support)

RESPONSIBILITIES OF THE ROLE:
  • To ensure that all Executive – Customer Service present customers with accurate information.
  • Support, coach and manage the Executive – Customer Service team to ensure both operational targets and service levels are achieved.
  • Support the contact centre in achieving its overall service levels.
  • Conduct regular team meetings to ensure a two-way communication is maintained between team members and management.
  • Support the management team in the creation of management reports to agreed timelines.
  • Attend to customer complaints received by the team members and spend an agreed proportion of time answering queue.
  • Managing the enquiries via Facebook and social media platforms.
REQUIREMENTS FOR THE ROLE:
  • SPM/STPM/Diploma/Degree in any discipline.
  • Good command of spoken and written English and Mandarin.
  • Proficient with MS Office Applications/Windows.
  • Knowledge on how to use social media tools specifically Facebook.
  • Possess initiative, able to work independently and as a team.
  • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
  • Contact Centre Operating Hours: Monday –Saturday, 9am-5.30pm.
  • Work Days: 5 day week; off days based on roster.
  • Required to work on Public Holidays on a rotation basis and alternative Saturdays.
  • Open to Malaysian citizens.
BENEFITS:
  • Attractive Salary.
  • Staff purchase of up to RM250.
  • Flexi benefits of up to RM350 upon confirmation.
  • Annual Leave entitlement of 14 days per annum.
  • Medical Leave entitlement of 14 days per annum.
  • Medical and hospitalization insurance coverage.

WALK-IN INTERVIEW

Monday-Friday

9.30am

 

Kuala Lumpur and Cyberjaya
RESPONSIBILITIES OF THE ROLE:
  • Assist players with games-related issues on our Game Support team and providing top quality customer service.
  • Respond to customer's request for live online chat.
  • Will serve as product advisers for customers and assist customer requests for sales and service of on line game.
  • Maintain solid customer relationships by handling their questions and concerns with speed, courtesy and professionalism.
  • Perform data entry and account maintenance as required.
REQUIREMENTS FOR THE ROLE:
  • SPM/STPM/Diploma/Degree (Malaysian citizens)
  • Degree holder ( China Nationals).
  • Good command of written and spoken Mandarin and basic English.
  • Ability to type 35-40 words per minute in Mandarin.
  • Ability to respond quickly and accurately to customer enquiries via live chat program.
  • Maintain up to date comprehensive products and services lists.
  • Proficient with MS Windows/Office.
  • Off day based on roster.
  • Able to start work immediately.
BENEFITS:
  • Attractive salary.
  • Performance related allowance for confirmed staff.
  • Housing allowance OR company accommodation (China Nationals).
  • Work permit organized and paid by the company (China Nationals).
  • Annual Leave 15 days.
  • Medical Leave 14 days.
  • Medical and hospitalisation coverage.
  • Dynamic work culture with active employee relations activities.
  • Comprehensive training and global career path opportunities.