scicom is synonymous to leadership, excellence, commitment and innovation, by providing international clients with uncontested multi-lingual inbound customer care and technical support services. With offices in Malaysia (Kuala Lunpur & Cyberjaya),, India (Bangalore) & United States (Tampa, Florida), scicom also provides consultancy services to more than 27 local and international based MNCs in the Asia Pacific Region. Their impressive contribution to the service industry has earned them the prestigious MSC status, a first to be awarded to a local company of its kind. It is also the first Malaysian BPO to be listed on the MESDAQ.

Leo Ariyanayakam, Chief Executive Officer (CEO) of scicom (MSC) Berhad has more than 10 years experience under his belt in the field of Call and Contact Centre Management. As CEO of scicom Leo oversees all business operations, including technology requirements, and finances.

scicom has won numerous international awards under Leo’s guidance, and The Group now bears the torch as one of the premium CRM (Customer Relationship Management) enablers in the Asia Pacific market with an unblemished performance record. Leo also led a transformation team to revamp entire business operations at their two major Contact Centres here. The result – a leaner, more profitable and effective organisation.