Scicom (Academy) Sdn Bhd is the training arm and fully-owned subsidiary of Scicom (MSC) Bhd, which is the leading business processing outsourcing company in Malaysia and the only one listed on the Malaysian stock exchange.

Scicom (MSC) Bhd, understanding the value of personnel training in the contact centre management arena, established Scicom (Academy) in 2002. Since then, the scope of Scicom (Academy) has grown to encompass a wide range of training programmes that have helped enhance service and management standards in many Malaysian and multi-national companies.

Scicom (Academy) prides itself on being a provider not just of best-practice contact centre training and consultancy services, but also of management, leadership and professional development courses.

In addition, we also undertake to customize training programmes to fit your company’s specific needs. The process begins with a fact-finding session to determine your training needs. Based on that, we will develop a specific programme outline to meet those needs. Once you are satisfied with our proposal, we will commence with training. Upon completion of training, we will do an evaluation and submit a comprehensive report and recommendation for further action.

For further information on Scicom (Academy), please visit our website at http://www.scicomacademy.com