scicom (MSC) Berhad's Business Process Outsourcing (BPO) model helps global companies build brands, reduce costs, and improve existing operations, by relocating their customer contact centres and back office services to Asia. Presently, scicom manages multiple contact centres in Asia, handling interactions from 38 countries globally in 32 languages. The Group also provides consultancy services to more than 27 local and international-based MNCs in South Asia. scicom believes in providing ‘Total Customer Delight’ and is the largest contact centre outsourcer in Malaysia.