Corporate Info

Scicom is a Service Capability & Performance Standards (SCP) certified leader in Business Process Outsourcing (BPO) with global expertise in customer contact management. We believe in providing 'Total Customer Delight' and our mission is always to help our clients get to know their customers better.

Scicom services clients in 42 countries and 40 Languages from three strategically located facilities throughout the globe. In 2006, we established corporate headquarters for the America's in Tampa, Florida with a diverse, multi-lingual workforce that supports English, Spanish, and French for the United States, Canada, Latin America and the Caribbean.

Over the past 10 years, Scicom has been recognized as a leader in the BPO industry with multiple awards, culminating in the Frost and Sullivan customer service provider of the year award in 2005, 2006 and 2007. Our successes revolve around a client and customer centric focus that leverages the skills and talents of our workforce, process driven operations, business analytics and state of the art technology.

Let us help you help your customers with service and sales solutions that enrich their experiences, improve your revenue growth and increase your return on investment with the best in class methodology and practices for:
  • Lead Generation
  • Channel Management
  • B2B mid market sales
  • Service to Sales
  • Marketing and Business Solutions
  • Human Resource
  • Recruitment and People Management
  • Training
  • Operations Management
  • Process Orientation
  • Total Quality Management
  • Technology
Key Differentiators
42 Countries in 40 languages, 24 hours a day

Global delivery platform

Serving Blue Chip Clients Globally

Focus on business transformation outsourcing

Providing innovative solutions for evolving business needs

Proven and experienced management team

Commitment to the long term development of our employees

Open Book Model – Operational and Financial Transparency

Comprehensive and Timely Reporting

Open Communication Lines – Client Access to all levels of Management

12 years of multi-channel, multi-lingual contact center outsourcing service experience

Flexibility in operational implementation

A strategic extension of the client’s organization