With our skilled employees, experienced management team, best-of-the-best infrastructure and high technology we can provide you with high quality services that exceed your expectations. Our foreign language capabilities are of significant value to any company desiring to manage their international business activities.

Our primary focus is to help you acquire & retain customers – and to add significant value to those relationships.

• Customer Service
• Customer Acquisition
• Customer Retention
• Customer Relationship Consulting
• Technology Solutions
• Higher Education & Certificate Training

Yes, we have four divisions that offer a variety of services; 1) Outsourcing, 2) Customer Relationship Consulting, 3) Technology Solutions and; 4) Education Services. We focus heavily on helping you acquire customers, retain customers and providing value added services.

Scicom uses a sophisticated Project Management approach. Clients are involved in all aspects of project management from contract signing through project completion.
Scicom is a recognized leader in the Business Process Outsourcing (BPO) industry with eleven (11) service centers located worldwide.

Yes. You can start outsourcing your work to Scicom at any stage during your project. We will help by ensuring a seamless transition from your existing operating location to ours.

For USA based clients, we can manage the project from our Tampa offices, with the option of using our offshore resources to provide operational support.

Yes. We will look at any business proposal and evaluate to determine the resources required to successfully service your business

Yes we can, we have numerous Blue Chip Multi-National Companies as clients. We have operations in 42 countries and speak 40 languages. We can deliver premium services to your customers in every region of the globe.

We provide many Customer Contact Services including acquisition, customer service and back-office support. We also offer technology solutions, business analytics and customer relationship management services.

We review each proposal on a case by case basis. For instances where the business model doesn’t fit your proposal, we have several channel partners we can refer you to.

We have been in business for 13 years providing outsourcing solutions across a wide range of industries. This means we are at the steep end of a learning curve. Chances are that our management team has the kind of experience necessary to proactively manage your project. We pride ourselves on providing value-added services to our clients that bring significant long-term value to the relationship.

Scicom delivers services across the globe in 40 languages. We are the only global outsourcer to provide this capability from one of our primary Service Centers (Kuala Lumpur). We are essentially a mini-United Nations employing people from 70 different countries. This allows us to meet our client language requirements because our employees are recruited from the specific market served and offered two year work contracts in Malaysia. We truly understand the importance this can have on your project. For example, our Indian Service Center manages activity for domestic India clients only. They do not call into the USA or other countries as many call centers do. This means that not only do our employees understand important cultural nuances. All employees converse in their native language and must speak English fluently as a second language.

With offices in the USA, Malaysia, India and the United Kingdom, Scicom provides services to more than 30 local and multi-national companies in over 42 countries.

Our primary corporate web site is www.scicom-intl.com. On this site you can learn more about our company and capabilities. You may also want to visit our Academy at www.scicomacademy.com.