With our skilled employees, experienced management team, best-of-the-best infrastructure and high technology we can provide you with high quality services that exceed your expectations. Our foreign language capabilities are of significant value to any company desiring to manage their international business activities.

Our primary focus is to help you acquire & retain customers – and to add significant value to those relationships.

• Customer Service
• Customer Acquisition
• Customer Retention
• Customer Relationship Consulting
• Technology Solutions
• Higher Education & Certificate Training

We also have four divisions that offer a variety of services; 1) Outsourcing, 2) Customer Relationship Consulting, 3) Technology Solutions and; 4) Education Services. We focus heavily on helping you acquire customers, retain customers and providing value added services.

Scicom uses a sophisticated Project Management approach. Clients are involved in all aspects of project management from contract signing through project completion.
Scicom is a recognized leader in the Business Process Outsourcing (BPO) industry with eleven (11) service centers located worldwide.

Yes. You can start outsourcing your work to Scicom at any stage during your project. We will help by ensuring a seamless transition from your existing operating location to ours.

For USA based clients, we can manage the project from our (onshore) Tampa offices, with the option of using our offshore resources (Malaysia / India etc) to provide certain operational support.
With offices in the USA, Malaysia, India and the United Kingdom, Scicom provides services to more than 30 local and multi-national companies in over 42 countries.

Yes. We will look at any business proposal and evaluate to determine the resources required to successfully service your business

Yes we can, we have numerous Blue Chip Multi-National Companies as clients. We have operations in 42 countries and we receive and respond to calls in over 40 languages. We can deliver premium services to your customers all around the globe.

We provide many Customer Contact Services including acquisition, customer service and back-office support. We also offer technology solutions, business analytics and customer relationship management services, including a suite of systems and tools such as CRM platforms, Knowledge base and Quality Monitoring System.

We review each proposal on a case by case basis. We invite you to contact us to discuss your specific requirements.

We are a Malaysian based company with a global footprint that includes the USA, Asia, Middle East and the Africa’s. We recognize that many of our US clients prefer to have us service their clients either exclusively from our Tampa office or from a combination of Tampa and one or more of our off-shore service centers.

We have been in business for 14 years providing outsourcing solutions across a wide range of industries. Our management team has the kind of experience necessary to proactively manage a variety of projects. We pride ourselves on providing value-added services to our clients that bring significant long-term value to the relationship.

Scicom delivers services across the globe in 40 languages. We are the only global outsourcer to provide this capability from one of our primary Service Centers (Kuala Lumpur). We are essentially a mini-United Nations employing people from 70 countries. This allows us to meet our client language requirements because our employees are recruited from the specific market served and offered attractive contracts in Malaysia. We truly understand the importance of providing native language support. For example, our Indian Service Center manages activity for domestic India clients only. They do not call into the USA or other countries as many call centers do. This means that our employees understand important cultural nuances. All employees converse in their native language and must speak English fluently as a second language.

Our primary corporate web site is www.scicom-intl.com. On this site you can learn more about our company and capabilities. You may also want to visit our Academy at www.scicomacademy.com.

Please contact Scicom USA from 9:00 AM - 5:00 PM EST, Monday - Friday at 1-813-880-5802, send written inquiries to the following address below or email ramesh@scicomusa.com

Scicom, Inc.
Ramesh Ariyanayakam
Chief Operating Officer
4630 Woodland Corporate Blvd.  Suite 100
Tampa, FL 33614
Tel : 1-813-880-5802