Career
Career
"We always seek highly motivated, hardworking individuals in the following areas:

Live Chat Support (Mandarin Speaking)

(Based in Kuala Lumpur)

Responsibilities of the Role:

  • Assist players with games-related issues on our Game Support team and providing top quality customer service
  • Respond to customer's request for live online chat;
  • Will serve as product advisers for customers and assist customer requests for sales and service of on line game
  • Maintain solid customer relationships by handling their questions and concerns with speed, courtesy and professionalism
  • Perform data entry and account maintenance as required

Requirements for the Role:

  • SPM/STPM/Diploma/Degree
  • Good command of written and spoken Mandarin and basic English
  • Ability to type 35-40 words per minute in Mandarin
  • Ability to respond quickly and accurately to customer enquiries via live chat program
  • Maintain up to date comprehensive products and services lists
  • Proficient with MS Windows /Office
  • Off day based on roster
  • Able to start work immediately

The Benefits:

  • Attractive salary
  • Performance related allowance
  • Annual Leave
  • Medical Leave
  • Medical and hospitalisation coverage
  • Dynamic work culture with active employee relations activities
  • Comprehensive training and global career path opportunities

Walk in Interview: 9.30am, Monday to Thursday,

25th Floor, Menara TA One,
22, Jalan P.Ramlee,50250 Kuala Lumpur, Malaysia

Immediate Start !!!

or alternatiely you may also e-mail us at:

careers@scicom.com.my

Only shortlisted candidates will be notified.

Telemarketers

(Based in Kuala Lumpur)

Responsibilities of the Role:

  • Convert the leads provided by the company into memberships
  • Explain the products or services and answer customers questions in relation to the products and services
  • Create/update customer’s details in the database

Requirements for the Role:

  • SPM/STPM/Diploma/Degree
  • Good command of spoken and written Bahasa Malaysia and English
  • Driven to earn higher income level
  • Experience in telemarketing /telesales is an advantage
  • Good communication and interpersonal skills
  • Good team player within a target –driven environment
  • Proficient with MS Office Applications
  • Able to start work immediately
  • Positions are available at these locations

    - Wisma Ali Bawal, Petaling Jaya
    - Menara TA One, Kuala Lumpur

Walk in Interview: 9.30am, Monday to Thursday,

25th Floor, Menara TA One,
22, Jalan P.Ramlee,50250 Kuala Lumpur, Malaysia

Immediate Start !!!

or alternatiely you may also e-mail us at:

careers@scicom.com.my Only shortlisted candidates will be notified.

Executive-Customer Service

(Based in Kuala Lumpur)

Responsibilities of the Role:

  • Answer customer calls and /or respond to emails in a timely and professional manner
  • Provide the customers with all the required information in relation to the clients products and services
  • Timely follow up with customers requiring further assistance and escalations

Requirements for the Role:

  • SPM/STPM/Diploma/Degree
  • Good command of written and spoken English and Bahasa Malaysia; ability to converse in Mandarin and Tamil will be an added advantage
  • Knowledge of Broadband / Internet Services/Windows Operating systems is an advantage
  • Experience in telemarketing /telesales is an advantage
  • Pleasant tone of voice and a good disposition with a positive working attitude
  • Dynamic, highly motivated, result –oriented team player with good interpersonal skills.
  • Proficient with MS Office Applications
  • Ability to work shifts
  • Able to start work immediately

The Benefits

  • Attractive salary
  • Performance Bonus
  • Annual Leave
  • Medical Leave
  • Medical and hospitalisation coverage
  • Dynamic work culture with active employee relations activities
  • Comprehensive training and global career path opportunities.

Walk in Interview: 9.30am, Monday to Thursday,

25th Floor, Menara TA One,
22, Jalan P.Ramlee,50250 Kuala Lumpur, Malaysia

Immediate Start !!!

or alternatiely you may also e-mail us at:

careers@scicom.com.my

Only shortlisted candidates will be notified.