"We always seek highly motivated, hardworking individuals in the following areas:

Executive Customer Service (ECS)

Job Summary: (Primary purpose & general description of the roles)
ECS must be proficient to converse in their respective support desk language to take incoming calls and emails to handle enquiries, group flight reservations and handling complaints from customers.

Take incoming telephone and email enquiries, group flight reservations, complaints and questions from customers using appropriate listening, questioning and empathy skills.

Language requirements for this post includes being fluent in English, Bahasa Malaysia, Cantonese and Mandarin.

Qualifications/ Work experience/Skills:
Minimum SPM/STPM with prior working experience (preferably in contact centre environment) or equivalent combination of education and experience.

Basic computer knowledge : MS Office (Word & Excel)

Able to speak region specific languages fluently. Able to converse in English, Bahasa Malaysia, Cantonese, Mandarin, Japanese, Korean and French based on their supporting country desk satisfactorily as requested by the customer base.

The Benefits:

• Attractive salary
• Medical Coverage
• Dynamic work culture with active employee relations activities
• Comprehensive training and global career path opportunities
  
  

Walk in Interview: Monday-Friday from 10am to 1pm.

25th Floor, Menara TA One,
22, Jalan P.Ramlee,50250 Kuala Lumpur, Malaysia

or alternatiely you may also e-mail us at:
careers@scicom.com.my

Only shortlisted candidates will be notified.