| a) | Customer Loyalty Management | |
| Real-Time solution tool – supporting conventional loyalty programs and promotions that provide a full range of dynamic customer loyalty capabilities | ||
| Empowering businesses to define, manage and launch loyalty plans or promotions without changing or replacing any of the existing systems in place. | ||
| Providing solutions to reduce customer attrition, accelerate new customer growth by increasing revenue per customer and revenue through partners. | ||
| b) | Marketing | |
| Services offer a wide range of insights to Relationship Marketing which combines Acquisition, Retention and Loyalty strategies. Branding solutions for all Customer Care Contact Centres, whether it is multi-channel or face to face. | ||
| Unique tool to Brand the Customer Experience – aligning the brand experience with the customer’s lifetime values. | ||